Privacy Policy

1. Our Commitment to Your Privacy

KFC Damon Street Pty Ltd (ABN 91 701 400 580) respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained within it.

By using our website or engaging with our fast food restaurant services in Perth, Western Australia, you agree to the practices described in this policy. If you have any questions, please contact us at ceo@kfcdamonstreet.site.

2. The Australian Privacy Principles

The APPs govern how Australian organisations must handle personal information. In summary, our obligations include:

• APP 1 – Open and transparent management: maintaining this clearly expressed, up-to-date policy.
• APP 2 – Anonymity and pseudonymity: allowing you to deal with us anonymously where practicable and lawful, for example when browsing our website without submitting a form.
• APP 3 – Collection of solicited personal information: only collecting personal information that is reasonably necessary for our functions or activities.
• APP 4 – Dealing with unsolicited personal information: destroying or de-identifying unsolicited information we are not permitted to retain.
• APP 5 – Notification of collection: informing individuals when and how their information is collected.
• APP 6 – Use or disclosure: using personal information only for the primary purpose of collection, or for a related purpose you would reasonably expect.
• APP 7 – Direct marketing: only sending direct marketing where permitted, and honouring opt-out requests promptly.
• APP 8 – Cross-border disclosure: taking reasonable steps to ensure overseas recipients comply with the APPs.
• APP 9 – Adoption, use or disclosure of government related identifiers: not adopting government identifiers as our own.
• APP 10 – Quality of personal information: ensuring information is accurate, complete and current.
• APP 11 – Security of personal information: protecting information from misuse, interference, loss and unauthorised access.
• APP 12 – Access to personal information: giving individuals access to their information on request.
• APP 13 – Correction of personal information: correcting information we hold about an individual.

3. Information We Collect

We only collect personal information that is reasonably necessary for operating our restaurant and providing services to our customers in Perth, WA. The types of information we may collect include:

• Contact details you provide voluntarily, such as your name and email address, when you submit an enquiry, request a quote or subscribe to updates.
• Order and transaction details relating to purchases you make with us.
• Communication records, including copies of emails and messages you send to us.
• Technical information collected automatically, such as your IP address, browser type, device type, referring pages and pages visited, gathered through cookies and similar technologies.
• Feedback you choose to provide about your experience with our restaurant.

We do not collect sensitive information (such as health information, racial or ethnic origin, or religious beliefs) unless it is strictly necessary, relevant to providing our services, and you have given your consent.

4. How We Collect Information

Personal information is collected in the following ways:

• Directly from you when you complete a form on our website, send us an email, place an order or otherwise interact with us.
• Automatically through your use of our website, via cookies, analytics tools and server logs.
• From third parties where you have consented to that disclosure, or where otherwise permitted by law.

Where reasonable and practicable, we will tell you when we collect your personal information, the purposes of collection, how you may access and correct it, and how to contact us, in line with APP 5.

5. How We Use Your Information

We use personal information for the primary purpose for which it was collected, and for related secondary purposes you would reasonably expect. Typical uses include:

• Processing orders, quotations and enquiries.
• Responding to your questions and providing customer support.
• Improving our website, menu offerings and customer experience.
• Sending service updates or marketing communications where you have opted in, with a simple opt-out included in every message.
• Complying with our legal, accounting, tax and regulatory obligations in Australia.

We will not use or disclose your personal information for an unrelated purpose without your consent, unless an exception under the APPs applies, such as where the use is required or authorised by Australian law.

6. Disclosure of Personal Information

We may disclose personal information to:

• Service providers who assist us with website hosting, email delivery, analytics or payment processing, under contractual confidentiality obligations.
• Professional advisers, such as accountants or lawyers, where reasonably required.
• Government agencies, regulators or law enforcement where disclosure is required or authorised by law.

We do not sell your personal information to third parties. If information is disclosed to an overseas recipient, we will take reasonable steps under APP 8 to ensure the recipient handles it in accordance with the APPs.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences and understand how the site is used. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, some features of our website may not function correctly without them.

Analytics data is used in aggregate form to improve site performance and content. We do not use analytics to build personal profiles of identifiable individuals.

8. Security of Personal Information

In accordance with APP 11, we take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include:

• Storing information on systems with appropriate access controls.
• Limiting access to personal information to personnel who need it for their duties.
• Using secure methods for transmitting information, including encrypted email where practicable.
• Reviewing our security practices regularly.

When personal information is no longer needed for a permitted purpose, and we are not required to retain it by law, we take reasonable steps to destroy it or de-identify it.

9. Access to and Correction of Your Information

Under APP 12 and APP 13, you may request access to the personal information we hold about you, and request corrections where you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will respond to your request within a reasonable timeframe. Where access cannot be granted, we will explain the reason, for example where granting access would have an unreasonable impact on the privacy of others.

To make an access or correction request, email us at ceo@kfcdamonstreet.site. We may ask you to verify your identity before processing the request.

10. Anonymity

Where it is lawful and practicable, you may interact with us anonymously or using a pseudonym, for example when browsing our website or making general enquiries. However, we may need identifying information to process orders, quotations or certain requests.

11. Complaints and Contact

If you believe we have breached this Privacy Policy or the Australian Privacy Principles, please contact us first so we can investigate and resolve your concern:

We aim to acknowledge complaints promptly and resolve them within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

13. Contact Details

For all privacy matters, policy questions or data requests, please contact:

KFC Damon Street Pty Ltd
ABN 91 701 400 580
Perth, WA, Australia
Email: ceo@kfcdamonstreet.site
Website: https://kfcdamonstreet.site